Data Handling Notice

Before you upload

Don’t upload confidential information unless necessary. A sample is usually enough for us to scope the work. Where you can, remove or mask personal, financial or customer details first.

What happens when you submit

1. Your answers are saved and given a reference ID.
2. Any files are checked for type and size, then stored in a private location that is not reachable from the public website.
3. You receive a confirmation email, and our team is notified.
4. Authorised team members review your requirement in a password-protected dashboard.

What we do with your files

• We use them only to evaluate and deliver the service you asked about.
• We do not publish them, sell them or use them for marketing.
• We may open them in tools such as Excel, Google Sheets or PDF viewers to review them.
• If we need other people or services to help deliver your project, we will tell you first when your files are involved.

Retention and deletion

We keep files for as long as they are needed for your enquiry or project, plus reasonable business records. You can ask us to delete your submission and files at any time by emailing info@shivoraai.com.

NDA and special requirements

If your data is sensitive or subject to specific rules, tell us in the form or on WhatsApp before sending files. We can discuss confidentiality terms, including an NDA.

Security measures

• Encrypted (HTTPS) transfer.
• Uploads restricted by file type and size, stored under random names outside the public web folder.
• Password-protected admin access with limits on repeated login attempts.
• Spam protection on the form.

We describe these measures so you know what to expect. We do not claim they make any system completely secure.

Questions about this page: info@shivoraai.com · WhatsApp +968 7243 8007.